01Who we are and what this policy covers
Novabase LLC develops web and mobile apps in healthcare. This Privacy Policy describes information handled through novebasellc.com and our support and business communications.
Our app family is upcoming. App-specific data practices, permissions, service providers, and any additional privacy terms will be published before the relevant app is released. This website policy does not describe data processing for an unreleased app.
02Information we collect
- Information you send us. If you email us, we receive your email address, name if provided, message, and any attachments or technical details you choose to share.
- Website delivery information. The hosting infrastructure may process your IP address, browser and device information, requested pages, and request times to deliver and protect the website. The hosting provider controls its operational logs.
- Appearance preference. If you change the color theme, this website stores that choice in your browser’s local storage. That preference is not sent to us.
This website does not offer accounts, accept payments, request health records, or include advertising, analytics scripts, or third-party tracking cookies. Please do not send patient records or sensitive health information through our support email.
03How we use information
We use information to deliver and secure the website, respond to questions, investigate technical issues, handle privacy requests, and meet applicable legal obligations. We do not use website or support information for targeted advertising or sell it.
Where a legal basis is required, we rely on our legitimate interests in operating and protecting the website and responding to communications, on applicable legal obligations, or on consent where required. You may withdraw consent by contacting us.
05Retention, deletion, and your choices
We retain communications only for as long as reasonably needed to resolve the request, maintain necessary business records, and meet legal obligations. The appropriate period depends on the purpose and legal requirements; we review information for deletion when it is no longer needed. Hosting providers apply their own operational-log retention settings.
You can request access, correction, or deletion of personal information by emailing hello@novebasellc.com. You can also ask us to stop optional communications or withdraw consent. We may verify your identity and retain information where required by law. We will explain any limitation that applies.
Depending on where you live, you may have additional rights to object to processing, restrict processing, obtain a copy of your information, or complain to your local data protection authority. To clear your theme preference, remove this website’s local storage in your browser settings.
06Security and international processing
We use reasonable measures appropriate to the information we handle. No transmission or storage method is completely secure. Please avoid sending sensitive information by email.
Novabase LLC is based in the United States. Communications and infrastructure data may be processed in the United States and in countries where our providers operate. Where required, we use appropriate safeguards for cross-border processing.
07Children’s privacy
This business website is intended for a general adult audience and is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided personal information, contact us so we can investigate and delete it as appropriate. Any app intended for children will need its own disclosures before release.
08Changes to this policy
We may update this policy as our website and practices change. The last-updated date at the top shows the latest revision. Material changes will be described here, with additional notice when required.
09Contact us
For privacy questions or requests, contact:
Novabase LLC
hello@novebasellc.com
30 N GOULD ST STE N SHERIDAN, WY 82801